Privacy Policy

NOTICE: This privacy policy is effective as of and was last updated on September 01, 2021.

Types of Information We Collect and How We Use It

Welcome to fileright.com.au (the “Website”). We respect the privacy concerns of each visitor to the Website. We have created this Privacy Policy to explain the type of information gathered from your visit to our Website and use of the Website services, and how such information may be used. This Privacy Policy is a material part of the Website Terms of Use agreed to by each visitor of the Website (“you” or “your) and the operator of the Website (“we”, “us”, “our” or Company). Please take a moment to review this Privacy Policy and feel free to Contact Us. with any questions.

Personally Identifiable Information

As a general policy, no “Personally Identifiable Information” (as defined below) is automatically collected from your visit to the Website unless you register and create an account on the Website or otherwise voluntarily provide such information. “Personally Identifiable Information” means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. “Personally Identifiable Information” includes, without limitation: (i) contact data (such as your first and last name, physical street address, city, state, area code, phone number and email address), (ii) financial data (such as your credit card number, expiration date, and verification code), (iii) demographic data (such as your area code and gender), (iv) date of birth, (v) other identifier that permits you to be contacted in person or online, (vi) employment and other related information, and (vii) other legal data (such as your tax file number and other sensitive information used to complete and generate the proper documents based upon your specific information and direction).

We will collect and use Personally Identifiable Information about you in a number of ways, including:

to provide the Services as set forth in the Website Terms of Use;
responding to your request for products or services offered through the Website; and
notifying you about products, services, and other opportunities we think will be of interest to you.

By utilizing the Website, you are consenting to the use and disclosure of your Personally Identifiable Information as described in this Privacy Policy.

If you would like to make corrections or updates to your Personally Identifiable Information, including your email address, phone number, mailing address, credit card information or password reminder phrase, you can easily make them through the edit profile section of your account or by otherwise following the instructions found on the Website. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you.

Sources of Information

The Personally Identifiable Information which we collect and use may come from a number of sources, including:

Registration Information, which you provided when registering for our services or products, offered through the Website. For example, you may be required to submit personal information such as your name, address, email, and date of birth to verify your identity prior to establishing your account.
Billing information, such as a credit card number, which is required to process the payment for the products or services you order from us.
Other information we collect, such as the city of your birth and your mother’s maiden name, which is used to verify your identity in the event you forget your login information required for our online products or services.
Information you provide to us in response to our communications. For example, we may request that you provide your e-mail address so that we may send you notifications, alerts, special offers and newsletters.
Information that you provide to us through customer service communications and correspondence and general feedback.
Information you provide us responding to products or services offered through the Website.

Non-Personally Identifiable Information.

Certain non-personal information, including but not limited to the type of browser being used, its operating system and your IP address, your geolocation, and any other non-Personally Identifiable Information collected from or provided by you on our Website (“Non-Personally Identifiable Information”) , may be automatically recorded by the standard operation of the Website’s internet servers. This Non-Personally Identifiable Information can be used to help diagnose server problems, administer the Website and generally enhance your online experience. We will also collect certain information arising out of your use of the Website, such as cookies, or web beacons, or augment the data we collect with other information from other online or offline sources. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you. You are able to opt out of Google Demographics tracking by installing the official Google Analytics opt-out browser extension here. We also may collect other Non-Personally Identifiable Information such as, but not limited to: (1) age; (ii) gender; (iii) interest categories (e.g., sports, travel, food & dining); or (iv) parental status. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you.

In addition, when you access our Website or use our services on a mobile device, we may collect certain information automatically, such as the type of device you use, unique device ID, wireless mobile subscriber information, operating system, and information about your use of our services. With your consent, we may use available services on your device to determine your precise location. Our services may be supported by advertising, some of which may be customized based on information we collect or receive about you or your devices, including your location.

All of your Personally Identifiable Information and Non-Personally Identifiable Information, as well as any other information described in this Privacy Policy may be referred to collectively as the “User Information.”

Data Storage and Retention

We will retain your User Information for as long as your account is active or as long as needed to continue to offer or provide services to you, in our sole discretion, in accordance with applicable laws, rules and regulations. The foregoing notwithstanding, we reserve the right to archive, delete or purge your User Information at any time, including permanently erasing or migrating your User Information from or between our websites, servers, databases or platforms, in our sole discretion, or upon your request, or to comply with any laws, rules, regulations, court or administrative orders, or the advice of counsel.

Cookies

A cookie is a piece of data stored on the hard drive of your computer that contains information about you and that is used for record keeping purposes. Cookies enable us to track and target your interests to enhance your experience on the Website. We may set and access cookies on your computer to provide you with customized content and to assist in providing the products that you have requested. We also work with companies who provide services to maintain the Website and enable those service providers the right to use cookies on our website. Most cookies automatically delete themselves from your hard drive after each session. Like many other websites, we may automatically track information based upon your behavior on the Website, including combining information that we obtain through the use of cookies with Personally Identifiable Information, or other aggregate or anonymous data, including a unique identification we may assign you. The information may include browser type, internet service provider, referring/exit pages, platform type, date/time stamp, IP address, and number of clicks, all used to analyze trends, administer the Website, track your movement in the aggregate, and gather broad demographic information for aggregate use. Most web browsers are initially set up to accept cookies; however, you can reset your web browser to reject all cookies. If you reject the cookie, you may still use the Website, although your access to and use of some areas of the Website may be limited. In addition, if you refuse to accept cookies you agree to assume all responsibility for any resulting loss of functionality.

Web Beacons

Pages on our Website also may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons.

Sharing

We may share, rent, sell, lease, or otherwise disclose certain of your User Information in accordance with applicable law, including Personally Identifiable Information, with affiliated and non-affiliated third parties, including without limitation in connection with the following:

Special Offers – We sometimes disclose the information we collect to our affiliated companies for marketing purposes and to enhance our products or services to better suit your needs. When identifying methods of improving our products or services, or if we think a product or service may be of interest to you, we may extend select special offers of goods or services to you. If you would like to opt-out of receiving these offers, please refer to the “Offering You Choices – Marketing Options,” section below.
Ancillary Services – We may share your User Information with third-party affiliates, partners and/or service providers providing ancillary services at your request, including, without limitation, third-party translators, technology and development services providers, and other professional services providers. Without limiting any other provision of this Privacy Policy, we may share your User Information with any such third-parties assisting us in the fulfillment of services offered to you or otherwise requested by you based on your activity on our Website, including, without limitation, with attorney or expert services providers, whether or not in conjunction with any purchase on our Website.
Vendors – We sometimes disclose the information we collect to companies that operate various services for us, such as marketing, distribution, advertising, or certain product functionalities, or who otherwise provide goods or services which may be of interest to you. If you provide information to us, you are expressly consenting to receiving telephone calls, emails or text messages, or direct mail, from us, or on our behalf, regarding the products and services offered on the Website.
E-Commerce Providers on our Website – If you provide Personally Identifiable Information to one of our Website’s e-commerce providers or advertisers (if any), this transaction will occur in connection with the site of the ecommerce provider, vendor or advertiser, not on the Website, and, as such, the Personally Identifiable Information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce provider, vendor or advertiser. We are not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.
As Permitted by Law We may share your Personally Identifiable Information with non-affiliated third parties as permitted by law.
Transferability of Information – We may share your User Information and other date with businesses controlling, controlled by, or under common control with us. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personally Identifiable Information and other User Information will likely be among the assets transferred, and you hereby consent to such transfer.
Bankruptcy – In the event we file for bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditor’s rights generally, we may not be able to control how your Personally Identifiable Information is treated, transferred, or used. if such an event occurs, your Personally Identifiable Information may be treated like any other asset of ours and sold, transferred or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy, without notice to you or your consent.
Contact You – We may use any User Information provided by you to contact you for any purpose contemplated in this Privacy Policy or on our Website, even if your telephone number is found on a do-not-call registry or similar registry. You agree that by submitting your information on the Website, and in accordance your telephone number, you are providing your express consent to receive mobile marketing at the number provided, including, but not limited to, text-message based marketing (“SMS” Messages”), from us and our third party advertisers and marketers. You further agree that based on your individual plan with your carrier, you may incur charges associated with receiving such calls and messages and that you agree to be solely responsible for such charges. You may opt-out from receiving any such SMS messages by texting “STOP” or “Opt-out” or as specified in the communication.

In addition to the above, we may disclose your Personally Identifiable Information in special cases when we have reason to believe that disclosing this information is necessary: (a) to identify, contact or bring legal action against someone who may be causing injury to or interfering (either intentionally or unintentionally) with: (i) our legal rights or property, (ii) another visitor or anyone else that could be harmed by such activities; (b) to respond to legal process such as a subpoena, investigative demand or discovery requests; or (c) by operation of law.

Personally Identifiable Information will not be sold, leased or otherwise made available to any person or entity not authorized by or associated with us. However, please be advised that certain Personally Identifiable Information becomes a matter of public record upon the filing of certain documents with the appropriate government agency or court.

Offering You Choices - Marketing Options

You have choices when it comes to learning about our new offers, products or services, as well as those offered by our partners and affiliates. If you do not wish to receive these offers, you may opt out by contacting our Customer Care department via our Contact Us page. Alternatively, each marketing e-mail we send to you will include instructions how to opt-out which you may utilize. Please note that you may still receive information from third parties to whom we have disclosed your information prior to the time you opted-out. If you withdraw your consent, our use of your Personally Identifiable Information before you withdraw is still lawful. If you have provided consent for your details to be shared with a third party, and wish to withdraw this consent, please also contact the relevant third party in order to amend your preferences. You should contact each party in the event that you no longer want to receive information from such party.

Where we rely on your consent as the legal basis for processing your Personally Identifiable Information, you may withdraw your consent at any time by contacting us using the Contact Us link above.

Transborder Flow of Personally Identifiable Information

ou expressly consent to us collecting, transmitting, storing and processing Personally Identifiable Information or other User Information outside of Australia, including, but not limited to, Isle of Man, United Kingdom, Canada, and United States.

Links

We are deeply committed to your right to privacy. However, please note that this Website’s Privacy Policy only applies to the Website and not to any other websites that you may access from the Website, each of which may have privacy policies that are materially different from this Privacy Policy. We encourage you to be aware when you leave the Website and to read the privacy policies of each and every other website, as we are not responsible or liable for the commitments and obligations made to you in any privacy policy or the terms and conditions of any such website. Our Website may include social media features, such as links to social media pages and platforms, Facebook Like buttons and Widgets, such as the Share this button or interactive programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Security

We restrict access to nonpublic personal information about you or your children (if applicable) to our employees who need to have access to such information in order to provide products or services to you, as well as to authorized third parties (as stated above). We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information. We protect your information over the internet by using a secure web server, which allows web browser programs (Netscape, Microsoft Internet Explorer, Safari or Firefox) to interact with our web server via an encrypted session. Depending on which browser you use, you will know you are in secured area by “https” or a lock appearing in the lower right hand corner of your browser window. When you visit the Website, you may move in and out of secured areas. Anytime that you are on a page ordering products or services, or viewing your personal credit report, you will be in a secured area.

Notwithstanding the forgoing, we cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the data on them stolen or altered, and we assume no liability or responsibility to you or to any third party arising out of any loss, misuse, destruction, or alteration of your information. Furthermore, in the event you have requested services requiring the transmission of your User Information through the mail or using an other common courier, we cannot guarantee that your User Information will not be lost or otherwise illegally accessed during or after attempted delivery, and we will not be liable or responsible to you for any such loss or misuse. You should always take great care in handling and disclosing your personal information. For example, avoid sending personal information through insecure email. Please refer to the United States Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

Persons Under the Age of 18

In order to use the Website and/or its products and/or services, you must be at least 18 years of age. The Website is not directed to or intended for use by persons under the age of 18 and we do not knowingly solicit personal information from such persons or send them requests for non-public personal information. If we become aware that we have inadvertently received Personally Identifiable Information directly from someone under the age of 18, we will delete such information from our records. If you are under the age of 18, you must not use our products or services, including sending us any personal information.

Notification of Changes

We reserve the right to modify, alter or otherwise update this Privacy Policy from time to time, so you are encouraged to review this Privacy Policy from time to time. However, please note that each time you use the Website, the current version of this Privacy Policy will apply.

If we decide to change our Privacy Policy, we will date and post those changes on the Website so that you are always aware of what information we collect, how such information is used and under what circumstances, if any, such information is disclosed. Any and all changes to our Privacy Policy will also be reflected on this page. Unless we obtain your express consent, any revised Privacy Policy will apply only to information collected after such time as the revised Privacy Policy takes effect. If at any point we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify you by way of email and you will then have a choice whether or not we can use such information in this different manner.

Visitor's Acceptance of These Terms

By using the Website, you hereby accept all of the terms set forth in our Privacy Policy. If you do not agree to accept all or any portion of such terms, then you are respectfully asked not to use the Website. Your continued use of the Website following the posting of such modifications, alterations or updates will signify your acceptance thereof.

Privacy Complaints

If you believe that we have not complied with this Privacy Policy, please Contact our Privacy Officer.